I really think this support ticket system is very good, very easy to use and very easy to modify.
Personally i use this in my office , give a lil bit edditing.. voila.. it’s can do almost what i want..

eTicket is a PHP-based electronic support ticket system that can receive tickets via email (pop3/pipe) or a web form. It also offers a ticket manager with many features. An ideal and easy to use helpdesk solution for any website.

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Tags: email, eticket, ticketing system

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